In this blog, we speak to Laura and Alex, first-time buyers who sought mortgage advice in Huddersfield. They explain their experience of KB Mortgage Services, in seven quick questions…
Why did you choose to work with a mortgage advisor rather than ‘go it alone’?
As first time buyers, we didn’t know what the mortgage process entailed, and we thought that having a professional to help would take some of the strain off us and ensure that we made no mistakes with the application.
We also wanted to make sure that we were getting the best mortgage deal over the right term.
How did you find out about KB Mortgage Services?
A friend who had used Kate’s services a few times in the past put us in touch with her— she came highly recommended and has a good reputation, so we didn’t look anywhere else.
Once we got in contact, she called us the very same day to arrange an appointment at our convenience. It was a good way to start off the process.
Were you a first-time buyer, moving home, remortgaging or purchasing a rental property?
I purchased the house with my partner in October — we were first time buyers. We’re now renovating the property, and it will be ready to move in by January (fingers crossed!).
Our buying situation wasn’t as straight-forward as most first time buyers, but Kate put us at ease and was there to answer any questions we had throughout the whole process, explaining things to us in a way we could understand.
How quickly did KB Mortgage Services secure your mortgage-in-principle?
Our initial meeting with Kate was a couple of months before we found a house we actually wanted. This was helpful as it meant that she could work out our affordability and give us a guideline of what would be accepted by the lender.
She secured our mortgage-in-principle the very same day as our first appointment.
How would you rate KB Mortgage Services for the following (out of 10):
- Securing the best mortgage deal – 10
- Professionalism – 10
- Knowledge – 10
- Customer service – 10
KB Mortgage Services has shown us how a mortgage advisor should work. Nothing was too much trouble for Kate and she was very efficient.
If you could use three words to describe KB Mortgage Services, what would they be?
Professional, friendly and attentive.
Would you recommend KB Mortgage Services to others?
Yes, we will definitely be putting people in touch with Kate in the future.
So if you’re a first-time buyer in the West Yorkshire area, then why not contact our Huddersfield-based mortgage broker for a no-obligation consultation and affordability check?
Your property may be repossessed if you do not keep up repayments on your mortgage.